Troubleshooting Login Problems

Troubleshooting Login Problems

Having trouble logging in? Here's how to resolve common access issues:

Step 1: Confirm Credentials

Check your username and password for accuracy, including capitalization and special characters. Try resetting your password if needed.

Step 2: Account Lockout

Multiple incorrect attempts might lock your account. Wait a few minutes, then retry. Contact IT if it remains locked.

Step 3: Clear Browser Cache

Clear your browser's cache and cookies to fix login issues. Restart the browser and log in again.

Step 4: Disable Extensions

Extensions might interfere with login. Disable them and try again. Re-enable them one by one to identify the issue.

Step 5: Use Another Browser

Try logging in from a different browser or device to see if the problem persists.

Step 6: IT Support

Still unable to log in? Contact IT Support for help. They can provide additional troubleshooting.

Following these steps can help resolve login issues, allowing access to necessary resources.